TP is hiring International Customer Service Representatives for an International Voice Process in Indore, Madhya Pradesh. This is a full-time, on-site opportunity for a leading electronic brand’s international customer support process. Freshers and experienced candidates can apply.
Snapshot of TP Jobs 2026
| Company | TP |
| Role | International Customer Service Representative |
| Location | Indore, Madhya Pradesh, India |
| Process | International – Voice Process |
| Industry | Electronic Brand |
| Job Type | Full-Time | On-Site |
| Eligibility | Graduate / Undergrad; Freshers and Experienced |
| Salary | Up to ₹32,000 per month CTC |
| Communication | Good English communication; B2 & Above |
About TP
TP is hiring enthusiastic and customer-focused professionals to join an International Customer Support Process for a leading electronic brand. The opportunity is based in Indore and is a full-time, on-site role.
Role Summary
As an International Customer Service Representative, you will provide technical and customer support through voice calls and/or digital chat. The role involves assisting customers with queries and issues related to electronic appliances, laptops, smartphones and other electronic products.
Key Responsibilities
- Provide technical and customer support through voice calls and/or digital chat.
- Assist customers with queries and issues related to electronic appliances, laptops, smartphones and other electronic products.
- Understand customer concerns and provide appropriate troubleshooting and resolutions.
- Maintain professional communication while handling customer interactions.
- Ensure a positive customer experience by providing accurate and timely support.
- Follow process guidelines, quality standards and customer service protocols.
Eligibility Criteria
- Graduate / Undergrad may apply.
- Freshers and experienced candidates can apply.
- Good English communication skills are mandatory.
- Minimum Communication Level: B2 & Above.
Skills Needed
- Email & Chat Support.
- Excellent communication skills.
- International BPO experience.
- Customer Service.
- BPO experience.
- Technical and customer support.
- Troubleshooting and resolution skills.
- Professional communication.
Job & Shift Details
- Job Type: Full-Time.
- Work Mode: Work From Office (On-Site).
- Location: Teleperformance, Indore.
- Process: International – Voice Process.
- Industry: Electronic Brand.
- Working Days: 5 days a week.
- Working Hours: 10 hours.
- Shift: Rotational.
- Weekly Off: 2 rotational off.
Interview Preparation
- Prepare to demonstrate good English communication skills at B2 level and above.
- Revise customer service concepts and customer interaction skills.
- Prepare examples related to troubleshooting and providing resolutions.
- Be prepared to discuss electronic appliances, laptops, smartphones and other electronic products.
- Practice professional communication for international customer interactions.
- Be prepared for voice calls and digital chat support.
- Understand the importance of process guidelines, quality standards and customer service protocols.
Requirements Checklist
- Graduate / Undergraduate eligibility.
- Good English communication skills.
- Minimum communication level of B2 & Above.
- Freshers and experienced candidates may apply.
Salary & Benefits
The job posting states a CTC of up to ₹32,000 per month.
- CTC: Up to ₹32,000 per month.
- PLI / Incentives: No PLI / No Incentive.
Why Join ?
- Opportunity to work with a leading international BPO organization.
- Work on a reputed electronic brand’s international customer support process.
- Excellent opportunity for both freshers and experienced candidates.
Sample Interview Q&A
Q1. How would you handle a customer who has an issue with an electronic product?
Answer idea: Understand the customer’s concern, provide appropriate troubleshooting and offer a suitable resolution while maintaining professional communication.
Q2. How would you handle an international customer through a voice call?
Answer idea: Communicate clearly in English, understand the customer’s concern and provide accurate and timely support.
Q3. What would you do if a customer contacts you regarding a laptop or smartphone issue?
Answer idea: Understand the issue carefully and provide appropriate troubleshooting and resolution according to the process guidelines.
Q4. How important is English communication in international customer support?
Answer idea: Explain how good English verbal communication helps in understanding customer concerns and providing clear and professional support.
Q5. How would you ensure a positive customer experience?
Answer idea: Understand the customer’s concern, communicate professionally and provide accurate and timely support.
Q6. How would you handle customer support through digital chat?
Answer idea: Use clear written communication, understand the customer’s query and provide appropriate troubleshooting and resolution.
Q7. Are you comfortable working rotational shifts and 5 days a week?
Answer idea: Answer according to your availability for the rotational shift schedule and the 5-day working schedule mentioned for the role.
How to Apply
- Check the eligibility criteria for the International Customer Service Representative role.
- Ensure you meet the English communication requirement of B2 & Above.
- Freshers and experienced candidates can apply.
- Prepare for an International Voice Process role based in Indore.
- Review the job details, including rotational shifts and 5 working days a week.
- Click the application link below and apply through the LinkedIn job posting.
Frequently Asked Questions
Q1. What position is TP hiring for?
A: TP is hiring for the International Customer Service Representative position.
Q2. Where is this job located?
A: The job is located at Teleperformance, Indore, Madhya Pradesh.
Q3. Is this a Work From Home job?
A: No. This is a Work From Office (On-Site) job.
Q4. What type of process is this?
A: This is an International Voice Process for an electronic brand.
Q5. Can freshers apply?
A: Yes. Freshers and experienced candidates can apply.
Q6. What qualification is required?
A: Graduates and undergraduates may apply.
Q7. What English communication level is required?
A: Good English communication skills are mandatory, with a minimum communication level of B2 & Above.
Q8. What is the salary offered?
A: The CTC is up to ₹32,000 per month.
Q9. Are PLI or incentives available?
A: No. The job posting specifically states No PLI / No Incentive.
Q10. What are the working days and shifts?
A: The role has 5 working days a week, 10 working hours, rotational shifts and 2 rotational weekly offs.
Disclaimer
This guide is prepared from the job information provided for the TP International Customer Service Representative opening. Candidates should verify the job details and application information through the provided LinkedIn job posting before applying.
Final Note for TP Jobs 2026
TP is hiring International Customer Service Representatives for an International Voice Process in Indore. The role is full-time and on-site, with opportunities for both freshers and experienced candidates. Candidates should carefully review the communication requirement, salary, working schedule and rotational shifts before applying.