Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring for Flipkart CX Voice Process under a Customer Retention – Voice / Blended role. This is a Work From Home opportunity where both freshers and experienced candidates can apply. The job requires English and Hindi communication skills, comfort with 24×7 rotational shifts, and the specified minimum system and WiFi requirements.
Snapshot of Flipkart Work From Home Jobs 2026
| Hiring Organization | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Process | FLIPKART CX Voice Process |
| Role | Customer Retention – Voice / Blended |
| Work Mode | Work From Home |
| Experience | 0 – 1 years |
| Eligibility | Undergraduates and Graduates; Freshers and Experienced |
| Location | Remote; hiring office located in Kolkata |
| Shift | Rotational 24×7 |
| Working Days | 6 working days with 1 rotational week off |
| Employment Type | Full Time, Permanent |
About the Hiring Organization
The job listing identifies Startek (Aegis Customer Support Services Pvt. Ltd.) as the hiring organization for the FLIPKART CX Voice Process. The provided job information does not give additional company background, so no additional company details are included here.
Role Summary
This opportunity is for the Customer Retention – Voice / Blended role under the FLIPKART CX Voice Process. The position is Work From Home and requires candidates to be comfortable with English and Hindi communication and rotational 24×7 shifts.
Job Details & Requirements
- Openings are available for the FLIPKART CX Voice Process.
- Candidates should be comfortable with the Work From Home module.
- Candidates should be fluent in English and Hindi communication.
- Candidates should be comfortable with 24×7 rotational shifts.
- Both Undergraduates and Graduates can apply.
- Both Freshers and Experienced candidates can apply.
- J&K candidates are not eligible for this opportunity.
- There is No Sales and No Contractual Work.
Eligibility
- Both undergraduates and graduates can apply.
- Both freshers and experienced candidates can apply.
- Fluency in English and Hindi communication is required.
- Candidates must be comfortable working from home.
- Candidates must be comfortable with rotational 24×7 shifts.
- J&K candidates are not eligible.
Key Skills
- English communication
- Hindi communication
- Inbound
- BPO
- Domestic Voice
- Domestic BPO
- Voice Process
- Domestic Process
Selection Process
- First, an HR round will be conducted.
- The Ops round will be the final round.
- Immediate joining is mentioned after selection.
Interview Preparation
- Be prepared to communicate in both English and Hindi.
- Be comfortable discussing your suitability for a Work From Home role.
- Be prepared for the HR round.
- Be prepared for the final Ops round.
- Be ready to discuss your comfort with rotational 24×7 shifts.
- Understand that the role is a Voice / Blended process.
Experience Candidate Requirements
Experienced candidates with 6 months or more work experience are required to have the relevant employment documents.
- Proper offer letter
- Released letter
- If released letter is not available, resignation acceptance letter
- Payslips
Salary & Perks
- ₹10,000 in hand
- ₹14,000 CTC
- Quarterly bonus: ₹1,900
The provided job description specifically mentions the above compensation and quarterly bonus.
System Requirements
- Processor: i5 / Ryzen 5
- RAM: 8 GB
- Operating System: Windows 10
- WiFi Speed: 35–40 Mbps
Sample Interview Questions
Q1. Are you comfortable working from home?
Answer idea: Explain that you are comfortable working in the Work From Home module
and can manage the requirements of the role.
Q2. How comfortable are you with English and Hindi communication?
Answer idea: Mention your ability to communicate fluently in both English and Hindi.
Q3. Are you comfortable with rotational 24×7 shifts?
Answer idea: Clearly confirm your willingness to work rotational 24×7 shifts.
Q4. Are you a fresher or an experienced candidate?
Answer idea: Clearly state whether you are applying as a fresher or with previous
work experience.
Q5. Are you comfortable with a 6-day working schedule?
Answer idea: Confirm your understanding that the role has 6 working days and
1 rotational week off.
Q6. Do you have the required system and WiFi setup?
Answer idea: Confirm whether your system meets the specified i5/Ryzen 5,
8 GB RAM, Windows 10 and 35–40 Mbps WiFi requirements.
Q7. Are you comfortable joining immediately after selection?
Answer idea: If you are available, clearly confirm that you are comfortable with
immediate joining after selection.
Working Schedule
- Working Days: 6 days
- Weekly Off: 1 rotational week off
- Total Staffing Time: 9 hours
- Working Time: 8 hours
- Break: 1 hour
- Shift: Rotational 24×7
How to Apply
- Review the eligibility criteria and system requirements.
- Ensure that you are comfortable with the Work From Home module.
- Ensure that you are comfortable with English and Hindi communication.
- Ensure that you can work rotational 24×7 shifts.
- Check that your system meets the minimum requirements mentioned above.
- Click the application button below to proceed with the job application.
Frequently Asked Questions
Q1. Is this job remote?
A: Yes. Candidates should be comfortable with the Work From Home module.
Q2. Who is hiring for this role?
A: The job is listed with Startek (Aegis Customer Support Services Pvt. Ltd.)
for the FLIPKART CX Voice Process.
Q3. Can freshers apply?
A: Yes. Both freshers and experienced candidates can apply.
Q4. Can undergraduates apply?
A: Yes. Both undergraduates and graduates can apply.
Q5. What communication skills are required?
A: Candidates should be fluent in English and Hindi communication.
Q6. Are rotational shifts required?
A: Yes. Candidates should be comfortable with rotational 24×7 shifts.
Q7. Are J&K candidates eligible?
A: No. J&K candidates are not eligible for this opportunity.
Q8. What is the work schedule?
A: The job has 6 working days with 1 rotational week off.
Total staffing time is 9 hours, consisting of 8 hours of work and 1 hour of break.
Q9. What are the interview rounds?
A: The first round is an HR round, followed by the
Ops round as the final round.
Q10. What salary and bonus are mentioned?
A: The provided job description mentions ₹10,000 in hand,
₹14,000 CTC, and a ₹1,900 quarterly bonus.
Important Job Details
- No Sales
- No Contractual Work
- Immediate joining post selection
- Employment Type: Full Time, Permanent
- Role Category: Voice / Blended
- Industry Type: BPM / BPO
- Department: Customer Success, Service & Operations
- Education: Any Graduate
Disclaimer
This job guide is structured from the job information provided for the Flipkart Work From Home opportunity with Startek (Aegis Customer Support Services Pvt. Ltd.). Candidates should verify the job details and application information before proceeding.
Final Note for Flipkart Work From Home Jobs 2026
Candidates interested in this opportunity should check the stated eligibility, communication requirements, rotational shift requirement, working schedule and minimum system requirements before applying. Experienced candidates should also ensure that the required employment documents are available.